FAQ

Orders


How do I place an order?

Simply browse our collection, select your preferred item and size, and add it to your cart.

Proceed to checkout and follow the instructions to complete your purchase.

Once your order is confirmed, you will receive a confirmation email.

 

Can I change or cancel my order?

Because all items are made to order, we can only modify or cancel orders within 12 hours after purchase.

If you need help, please contact us as soon as possible.


Shipping

 

How long does shipping take?

All AI Made products are made on demand and fulfilled by our production partner.

Typical timeline:

  • Production time: 2–5 business days
  • Shipping time: 5–10 business days depending on your location

Total delivery time is usually 7–15 business days.

 

Do you ship internationally?

Yes. We ship to most countries worldwide.

Shipping times may vary depending on destination and customs processing.

 

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking link to follow your package until delivery.


Products

 

Are your items limited releases?

Many AI Made products are released through drops, meaning designs may not be restocked once they are sold out.

 

How are the designs created?

AI Made designs are generated through a process combining artificial intelligence and global street fashion inspiration.

Our AI designer analyzes evolving trends in color, silhouette, and street culture to create new designs.


Returns & Refunds

Can I return an item?

 

Because our items are produced on demand, we do not accept returns for wrong size or change of mind.

Please review the size guide carefully before ordering.

 

What if my item arrives damaged or incorrect?

 

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

Include:

  • your order number

  • a photo of the issue

We will arrange a replacement or refund.

 

Contact

 

How can I contact you?

If you have any questions, please contact us at:

support@theaimade.ai

We will respond as soon as possible.