Shipping Policy
Order Processing
All AI Made products are made to order.
Once your order is placed, it will go into production before shipping.
Processing time: 2–5 business days
Shipping Time
Estimated delivery times:
Japan: 5–10 business days
Asia: 7–12 business days
US/Canada: 7–15 business days
Other: 7–15 business days
Please note that shipping times may vary depending on your location and external factors.
Shipping Cost
We offer free shipping for now
Multiple Shipments
We work with global fulfillment partners.
If your order contains multiple items, they may be produced in different locations and shipped separately. This may result in multiple tracking numbers.
Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow some time for tracking information to update.
Customs & Import Taxes
For international orders, customs fees or import taxes may apply depending on your country. These charges are not included in the product or shipping price and are the responsibility of the customer.
Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
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high demand
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customs processing
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shipping carrier issues
We appreciate your understanding.
Contact
If you have any questions about your order, please contact us at: support@theaimade.ai